Alberta Peer-to-Peer EMR Network Program

In October 2015, Canada Health Infoway, in partnership with the Alberta Medical Association, invested in the Alberta Peer-to-Peer EMR Network Program. This investment which ended in June 2017 was instrumental in supporting the organization of workshops, the development of Peer Leaders, and ultimately in helping to optimize EMR use and capability in Alberta.

The Toward Optimized Practice Team will continue to collaborate with PCNs that have a need for EMR peer mentoring and maintain momentum through other activities.

What is the Peer-to-Peer EMR Network Program?

The program specifically focuses on sharing EMR expertise related to planned and proactive panel-based care in a Patient’s Medical Home. TOP engages physicians and team members as peer leaders to share their EMR processes for panel identification, maintenance and management. Network program workshops are organized in collaboration with PCNs and are interactive and practical for physician and team participants.

What happens at a workshop?

Workshops are EMR specific. An experienced EMR user will share his or her approach to panel identification through to panel management. The peer leader will provide practical advice and tips to users that have not used features of their EMR, such as search tools and population-wide reminders. Participants are invited to bring their own laptop to access their own EMR and follow along with the peer leader, by doing so will lead to a more enriching learning experience. Participants are also encouraged to participate as a clinic team and action plan at the workshop.

Who will benefit?

Clinic teams in PCNs seeking EMR knowledge and skills for patient panel identification through to panel management will gain in-depth knowledge about how begin in their own EMR.


  • Offer members interested in panel interactive and real-world guidance in their EMR.
  • Use peer networking to enhance PCN panel team members’ skills to assist EMR practices.

Physicians and teams:

  • Get practical advice from peers already using their EMR for panel-based care.
  • Develop more reliable processes to proactively care for their patients.
  • Create a network of contacts to share and learn from one another ongoing.


The evaluation findings show workshop participants increased their awareness of the capability of their EMR for proactive panel-based care, as well as how to use the e-clinical decision support tools and the e-analytics tools. PCN team members that worked with clinics increased their knowledge and skill to support EMR use for PMH implementation.

What is it not?

The network is not a substitute for vendor training or an EMR helpdesk.

What's next?

Related resource 

The AMA advances patient-centered, quality care by advocating for and supporting physician leadership and wellness.