Executive Director – Highland PCN

January 21, 2019

Working Title: Executive Director – Highland PCN
Site: Airdrie
Rates of pay: Salary commensurate with qualifications and experience
FTE: Full Time

Company Overview

Primary Care Networks are not-for-profit organizations supported by an agreement between the Alberta Medical Association, Alberta Health and Alberta Health Services. PCNs are collaborations between local physician groups and AHS Zones to enhance comprehensive primary care services in a geographic area.

The Highland Primary Care Network, established in 2007, assists 66 physicians in 22 clinics to delivery primary care to 72,000+ patients in the towns of Airdrie, Didsbury, Carstairs, Beiseker and Crossfield.

Position Summary

The Executive Director provides key senior leadership and operational support to the HPCN. The Executive Director reports to the HPCN Board and Joint Governance Committee and is directly accountable for all PCN operations and its staff, including management of a budget in excess of $4.5 million.

Key areas of responsibility include: administration and leadership for PCN operations, communications and public relations, human resources, development and management of the HPCN budget, and service program planning, implementation, and evaluation.

Administration and Leadership for PCN Operations

  • Execute strategic direction from the HPCN Board;
  • Serve as a policy and management resource to the Board, accountable for developing and implementing operational policies;
  • Support the Board and Board Chair by providing administrative support to the Board, Governance and Board Sub-Committees;
  • Provide leadership to the HPCN generally and manage the operations of the PCN in accordance with the strategic goals established by the Board;
  • Develop and manage processes that ensure smooth day-to-day PCN operations (e.g., payroll, payables, performance management, resolution of arising business issues) in accordance with applicable bylaws, policies, and objectives set by the Board;
  • Participate in Provincial, Zonal and Community working groups or committees as appropriate;
  • Collaborate with other PCNs within the Pan-PCN (Calgary Zone) organizational structure;

Communications and Public Relations

  • Provide key communications contact with the service provider community, Alberta Health, Alberta Health Services, AMA services, media, and the public;
  • Ensure that communication tools and mechanisms are developed and deployed to keep internal and external stakeholders up to date;
  • Provide consultation to planning groups, health institutions, community groups, policy makers, organizational leaders, media, and teaching institutions regarding issues related to the HPCN;
  • Ensure that strong physician engagement and communication strategies are developed and implemented.

Human Resources

  • Manage and oversee activities, tasks and responsibilities of HPCN staff, officers and hired professional consultants (such as legal counsel, accounting, auditing and IT personnel);
  • Develop and implement Human Resource and OH&S Policies in compliance with applicable legislative requirements;
  • Develop and implement appropriate recruitment and retention strategies.

Development and Management of the PCN Budget

  • In collaboration with the Board Finance Sub-Committee, develop and manage annual operations and program budgets Responsible for operational stewardship of the HPCN financial budget, including day-to-day management of expenditures and managing budget variances;
  • Responsible for management and execution of the AH Grant Agreement, including development of the Annual Budget, Annual Report, and Mid-Year Report;
  • Responsible for planning and preparing the HPCN’s Renewed Business Plan.

PCN Program Planning and Development

  • Lead service planning for new service implementation; monitor regional, national and provincial trends in order to promote implementation of best practices in primary care service delivery;
  • Lead development of ongoing implementation plans for services to be delivered by the HPCN;
  • Support efforts of the Board to create awareness of the HPCN’s vision, objectives, goals and programs;
  • Contribute locally and provincially to development of practice guidelines, standards and policies for Primary Care Networks;
  • Lead development of performance measurements, quality assurance and risk management strategies in relation to primary care service delivery;
  • Establish ongoing collaborative processes for identifying needs of clients, families, communities, and health care professionals;

Qualifications (Minimum Required)

Formal Education

  • Master’s degree or equivalent in a health related field, health administration, or business administration.


  • At least ten years of management and/or leadership experience with demonstrated advancement at various levels of responsibility;
  • Demonstrated leadership and team building skills;
  • Demonstrated business acumen;
  • Proven facilitation, consensus building, and conflict resolution skills;
  • Ability to transition projects into operations;
  • Experience in budget development and management;
  • Health care management and delivery experience is an asset;
  • Information Management Strategy development and administration experience is an asset;
  • Experience leading community-based initiatives and services;
  • Experience in change management.


  • Effective verbal and electronic communication skills;
  • Interest based negotiating skills;
  • Ability to conduct research, analyze data and write reports based on findings;
  • Effective team builder and coach;
  • Strategic planning and critical thinking skills;
  • Experience leading community-based initiatives and services;
  • Ability to work independently and collaboratively with multi-sectors and disciplines;
  • Business systems and processes;
  • Finance and accounting;
  • Implementing information management systems;
  • Project management and organizational skills;
  • Governance and Board Management;
  • Political acumen;
  • Demonstrated integrity and ethics.

To apply

Please submit your cover letter, resume and salary expectations to officerecruitment@albertadoctors.org by 4:30pm, Friday, February 22.

We thank all those who apply, however, only those who will be offered an interview will be contacted.

The AMA advances patient-centered, quality care by advocating for and supporting physician leadership and wellness.