Informing patients

*This advice is current as of April 1, 2021.Content is subject to change as new information becomes available. Please check back regularly.

It is important to have conversations with your patients to understand their interest in being vaccinated for COVID-19. You can prepare those that are ready by answering any questions they have and letting them know what they need to do. You can also speak to patients that have special circumstances that need to be considered or addressed and decide their best course of action.

Customizable sample communication informing your patients about vaccine distribution.

Alberta Health has broken down COVID-19 vaccine distribution into three phases. Please check the Alberta Health COVID-19 vaccine distribution web page for the most up-to-date information. AHS’s vaccine FAQ and MyHealth Alberta have comprehensive up-to-date information on the COVID-19 vaccines for Albertans.

Common patient questions about the COVID-19 vaccine

The Centre for Effective Practice from Ontario has also developed a helpful question and answer section to respond to common patient questions. The below questions and answers use Alberta specific information.

Where can I get the COVID-19 vaccine?

Can I join a waitlist to be prioritized?

I’ve recovered from COVID-19, should I still get the COVID-19 vaccine?

Can the COVID-19 vaccine give me a coronavirus infection?

How can I know that the vaccines are safe and not rushed?

Do the vaccines work against the new COVID-19 mutants/variants?

Will I still have to wear a mask after I receive the vaccine?

How does mRNA relate to DNA?

Are the elderly at increased risk of death from this vaccine?

Do the vaccines contain mercury, formaldehyde, or aluminum?

Will the vaccines cause infertility?

Should I let others go first and get their vaccine?


If you have any questions about this toolkit, please email

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