Senior Consultant, ACTT

August 2, 2019

Do you have extensive knowledge and experience in the clinical and business operations of Primary Care Networks and the Alberta health care system?

Do you want to support Alberta doctors in their provision of quality health care in our province?

If yes, the Alberta Medical Association is recruiting for two positions of Senior Consultant to join the Accelerating Change Transformation Team (ACTT). One role is permanent and the other is a temporary role for approximately 12 months with the possibility of extension. The positions can be based in Edmonton or Calgary but travel throughout the province, including overnight travel, is a core requirement in this position.

Why work for the AMA?

At the AMA, we know that employees are fundamental to our success as an organization. We take pride in hiring client-oriented relationship builders who embrace teamwork, personal growth and development and truly want to help us succeed. As part of our “employee experience,” we provide a competitive compensation package, benefits, work-life balance and development opportunities.

ACTT Overview

The AMA Accelerating Change Transformation Team supports physicians and other clinical team members advance care delivery within their practice environments. We do this by developing the right products, tools and resources; build capacity in Primary Care Network change agents through training and networks of practice; and support these change agents in successful implementation.
The ACTT provides support to the PCN Zonal Committees and Primary Care Networks and other physician-led groups to advance initiatives such as Patient’s Medical Home and Health Neighbourhood.

Position Overview

The Senior Consultant is responsible for managing and/or supporting a variety of AMA ACTT projects/portfolios aimed at quality improvement in patient care and clinical practice. This role facilitates, motivates and assists stakeholders in managing complex change.

Working in a project environment, the senior consultant will move adeptly amongst teams focused on clear deliverables to implement AMA ACTT initiatives.

Key areas of responsibility for this role include:

Project management

  • Lead complex projects that involve strategic changes within zones/province from concept to completion.
  • Manage staff time allocated to your project, ensuring effective utilization of staff time within budgeted hours.
  • Strategically develop project plans and execute to meet the needs of the defined stakeholder/customer.
  • Work with evaluation and measurement to determine the specific data to be collected in a project and contextualize these results appropriate to specific primary care audiences.

Change management

  • You will facilitate, motivate and assist stakeholders (physicians, individual clinics, PCN boards, etc.) in managing complex change.
  • Convert reluctant users of new project products or services to utilize within a PCN and move them towards initiatives such as the integrated Patient Medical Home.
  • Remove barriers to change by using a variety of proven change management and conversation methodologies.
  • Build capacity to support the ongoing development and expansion of networks of practice.

Influence and Advise

  • Plan, organize and/or support the work of provincial multi stakeholder committees and/or working groups.
  • Liaise and build rapport with key strategic stakeholders within the province to support health initiatives.
  • Identify opportunities to promote and facilitate discussion among physicians, clinic teams, PCNs and other stakeholders around AMA ACTT initiatives.
  • Utilize strong participative leadership skills, including the ability to influence and persuade individuals/groups, in order to create buy in and cooperation.

As an ideal candidate you possess the following qualifications:

Education and Experience

  • Undergraduate degree in health care, health sciences, business or related area. Master’s degree preferred.
  • At least 10 years of experience working with physicians and health care teams, preferably in a primary care and/or specialty care environment. Equivalent combination of education and experience will be considered.
  • Experience in change management delivery in health care.
  • Experience in project management is required; PMP designation is an asset.
  • Demonstrated understanding of the Alberta health care system.

Skills

  • Must have effective written and oral communication skills with demonstrated ability to tailor information/message based on audience and desired results.
  • Well-developed problem-solving and negotiation skills conducive to achieving consensus and maximizing opportunities for win-win outcomes.
  • Possess exceptional project management skills; including communication, leadership, organization and resource and time management.
  • Ability to develop guiding principles and a framework in developing options and recommendations.
  • Demonstrates the ability to lead complex change.
  • Passionate about continuous improvement and providing high quality service.
  • Flexible and adaptable, able to work within a changing environment.
  • Ability to coach/mentor others.
  • Ability to work in a team environment is essential.

Who are we?

The AMA advances patient-centered, quality care by advocating for and supporting physician leadership and wellness. Alberta’s physicians and the AMA are committed to Patients First®. For more information on the AMA please visit our website at www.albertadoctors.org.

How to apply:

Please submit a cover letter and résumé, in confidence, by August 23, 2019 to:

Human Resources
E-mail: resumes@albertadoctors.org  
This position will remain open until August 23, 2019 or until a suitable candidate can be found. We thank all applicants, however only those selected for an interview will be contacted. Your résumé may be used for other vacancies.

The AMA advances patient-centered, quality care by advocating for and supporting physician leadership and wellness.