Services claimed using the telehealth modifier must meet all of the requirements outlined in the applicable GR's except as outlined in GR 17.1.
The TELES modifier may only be claimed when providing services at a regional telehealth site or registered Health Canada Telehealth location. The use of SKYPE or any other secure video transfer system may not be claimed using the TELES modifier. Only services provided using regional or Health Canada telehealth equipment may be claimed using the TELES modifier. The TELES modifier is NOT to be claimed for services provided via telephone.
