EMR Support

Support documents and tools originally developed through POSP

General EMR operations

  • Respond to general questions and concerns about EMRs.
  • Direct physicians to appropriate resources including the AMA and external resources or organizations, e.g., Alberta Health regarding billing, Office of the Information and Privacy Commissioner, etc.
  • Answer questions about EMR vendors and advocate on AMA members’ behalf.
  • Support physicians moving to new clinics (starting their own clinics, retiring, leaving the province, changing to a locum and/or changing EMRs).
  • Facilitate issue resolution between vendors and clinics in areas such as training, support and pricing.

Privacy and security

  • Guidance on interpreting and meeting Health Information Act requirements including advice on Privacy Impact Assessments and amendments.  
  • Help with suspected security breaches and mitigation/reporting processes.  

EMR implementation, data management and project management

  • Provide advice on project management, EMR implementation, vendor selection and data migration.

The AMA advances patient-centered, quality care by advocating for and supporting physician leadership and wellness.