EMR Support
Support documents and tools originally developed through POSP
General EMR operations
- Respond to general questions and concerns about EMRs.
- Direct physicians to appropriate resources including the AMA and external resources or organizations, e.g., Alberta Health regarding billing, Office of the Information and Privacy Commissioner, etc.
- Answer questions about EMR vendors and advocate on AMA members’ behalf.
- Support physicians moving to new clinics (starting their own clinics, retiring, leaving the province, changing to a locum and/or changing EMRs).
- Facilitate issue resolution between vendors and clinics in areas such as training, support and pricing.
Privacy and security
- Guidance on interpreting and meeting Health Information Act requirements including advice on Privacy Impact Assessments and amendments.
- Help with suspected security breaches and mitigation/reporting processes.
EMR implementation, data management and project management
- Provide advice on project management, EMR implementation, vendor selection and data migration.
