EMR Support Information

Ways we can support you

1. Support documents and tools originally developed through POSP are available on the AMA website

Find information about:

  • Selecting an EMR.
  • Working with your EMR vendor.
  • Privacy and security management.
  • Data management.
  • Learning opportunities.  

2. General EMR operations

We can:

  • Answer queries and address concerns about EMRs.
  • Direct physicians to appropriate resources including the AMA and external resources or organizations, e.g., Alberta Health regarding billing, Office of the Information and Privacy Commissioner, etc.
  • Answer questions about EMR vendors and advocate on AMA members’ behalf.
  • Support physicians moving to new clinics (starting their own clinics, retiring, leaving the province, changing to a locum and/or changing EMRs).
  • Facilitate issue resolution between vendors and clinics in areas such as training, support and pricing.

3. Privacy and security

We can advise on:

  • Meeting Health Information Act requirements including help with Privacy Impact Assessments and amendments.
  • Dealing with suspected security breaches: answer questions and help with mitigation/reporting processes.

4. EMR implementation, data management and project management

We can:

  • Advise members on options for data management services with their vendors. 
  • Review and provide advice on vendor data management contracts as requested by members.
  • Promote the integrity of data transfer with both members and vendors.
  • Provide advice on project management, EMR implementation, vendor selection, data transfer, check lists, etc.

The AMA advances patient-centered, quality care by advocating for and supporting physician leadership and wellness.