Major Outage to PIN on Sunday January 8, 2017

AH PIN Team Notification

January 4, 2017

There will be a major outage to the Pharmaceutical Information Network (PIN) this Sunday, January 8, between 1 a.m. and 6 p.m. MST. This planned outage is 17 hours in length, which is longer than the usual release and maintenance outages that PIN conducts.

During this time, users will not be able to access any information stored in PIN, which includes:

  • The Medication Profile in Alberta Netcare Portal;
  • Direct access from Electronic Medical Record (EMR) or Pharmacy Point of Service systems (real time integration), and
  • Pharmacy Batch submissions will be suspended.

The outage is required to implement application and database updates to improve PIN functionality, maintainability and performance.

Learn more about PIN:


The Alberta Medical Association stands as an advocate for its physician members, providing leadership & support for their role in the provision of quality health care.