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Structured Communication Tools: DESC, CUS and SBAR

Clear communication and the ability to address conflict constructively are essential in team-based care. 

Structured tools, like DESC, CUS and SBAR, can help with effective, efficient and assertive communication.

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This content was partially adapted from the Agency for Healthcare Research & Quality and the Institute for Healthcare Improvement.

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Additional Resources

Team-based Care Change Package Summary Team-based Care Resources
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Work as a collaborative team with a shared purpose. New AMA-ACTT resources for Team-based Care are available, with more on the way, including new Learn@AMA training!

Team-based Care Resources