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Authorized Representative Guide for Clinical ARPs

An Authorized Representative (AR) is a physician selected by Participating Physicians of a cARP program to:

  • Act as their group’s agent
  • Liaise with Primary and Preventative Health Services (PPHS) 

The AR role is formalized in the cARP program’s Letter of Participation (LoP) and the Conditions of Payment Ministerial Order (CoP MO). 

  • Legal duties are found in Section 4 of Ministerial Order (M.O.) 148/2014, cARP Program Parameters
  • While only one AR is required, assigning two physicians to the role is recommended
  • Once a cARP program has been established, the AR designation can be changed
See Section 9.1 of M.O. 148/2014 for details.

Roles and Responsibilities Overview

Representing all physicians*, the AR is responsible for:

  • Acting as the main point of contact for communication with PPHS
  • Distributing PPHS updates and documentation to all physicians
  • Submitting letters and reports to PPHS
  • Managing online report access as the Access Administrator

*Physicians include all Participating Physicians in the cARP and locum physicians providing coverage.

Considerations: Time Commitment & Compensation


ARs are compensated for time spent on administrative work by:

  • Including eligible hours in their FTE report
  • Shadow billing using Service Code S012 and the non-Patient-specific ULI 

Some groups may also opt to compensate physicians in leadership roles through overhead funding.

Eligible administrative claims include: 

  • Signing and submitting on-time reports to PPHS
  • Completing Letters of Participation (LoPs), Letters of Termination (LoTs), and Clinical ARP Applications. 
  • Meeting with a health service delivery organization or the ARP Physician Support Services 
  • Development specifically related to the cARP  

Using Code S012

  • Must reflect the correct number of calls, each representing five minutes of time
  • If ARs receive compensation from another source for work related to clinical ARP business, they can’t claim it again using this code
  • Program meeting time cannot be claimed


The amount of time an AR will spend on administrative duties depends on several factors:
 

  • Number of physicians in the program
  • Number of sites and service streams
  • Type of cARP (e.g. sessional is more time-intensive)   
  • How well the cARP functions internally (e.g. accurate billings, hours worked reporting to the AR) 

Requirements: Assigning a new AR

Physician group must notify PPHS of any change to their AR. If the designated AR can no longer maintain their role:

  • Participating Physicians must choose a new AR within ten calendar days and notify PPHS
    • Informing a health service delivery organization may also be required
  • If a new AR is not appointed within ten days, a “temporary Physician administrator” will be appointed by a health service delivery organization and can serve for up to three months, allowing additional time to appoint the new AR
  • If no AR is appointed after three months, the Minister may cancel the program

Frequently Asked Questions

The AR serves as the primary point of contact between the physician group and PPHS and is the signatory for required documents. Having a second AR is recommended as a backup to keep things running smoothly if the other AR is away. 

Yes, and they must be a Participating Physician in the cARP. 

The AR is responsible for liaising with PPHS. A clinic manager can communicate with PPHS, but the AR must be included on all communications.  

The physician group appoints an AR. Many groups will select a physician who is not in a leadership role within a health service delivery organization to avoid a conflict of interest.  

Once an AR is assigned, they retain this role until the Participating Physicians decide to assign the role to a different physician. A cARP group may wish to establish internal governance agreements, outlining term limits and election procedures for ARs, but this is not a requirement of PPHS. 

Checklist for cARP Implementation

Establishing New ARs 
  • Review the AR roles and responsibilities 
  • Participating physicians appoint an AR
  • AR notifies PPHS   
  • AR provides Participating Physicians and locum physicians with:  
    • Copy of the cARP Conditions of Payment (CoP) M.O. 
    • cARP Program Parameters MO
  • AR submits ARP start-up forms (e.g. ARP006, LoPs, online report access administrator AHC2208) 
  • AR executes decisions made by the physician group on internal matters (e.g. billing submitter, banker and internal payment structure).
  • AR provides participating physicians and locum physicians with MO amendments as they arise

If a Participating Physician leaves without signing a LoT, the AR can sign and submit the form.